Shipping & Returns
SHIPPING NEW ZEALAND AND INTERNATIONAL (WORLDWIDE) Prices are in New Zealand Dollars
Prices as per below unless a postage deal is published on this site
New Zealand Courier $10.00
Australia $25.00
Rest of world $25.00
Rest of World -Courier $99.00
We Aim to ship your order in 1-3 days
You will receive an email notification when your order has been shipped this will have a link to track your package.
Most items will be shipped within 24hours of your order being placed, in some circumstances orders may take up to 3 days to complete due to workload.
While Tracked items should arrive overnight depending on where you live, the time it may take for your product to reach you, may vary and is out of Travel Starter Limited's hands once product has been picked up by courier company.
(Please Expect Delays to happen due to unforeseen circumstances and transportation/weather delays)
Potential import duties, taxes and charges are not included in item purchase/shipping and is buyers' responsibility (international purchases)
we do not ship to PO Boxes please provide a physical address
Please check your shipping address is correct upon checkout.
please ensure there is a secure place for your non signature parcel to be left, if the tracked parcel is confirmed delivered at the address provided by the postage company.... any missing items beyond that point of confirmed delivery is in the customers hands.
Rural delivery in NZ can be quick or take days over standard time, please take into account any weather/ or delays, any delays are out of our hands.
New Zealand Postage
Travel Starter NZ sends items via tracked (non-signature) postage to residential and rural areas and tracks all items within New Zealand, your tracking number is kept safe in your order details, you should receive an email with tracking link when notified of order on its way, if needed please contact us and we will track for you and email or TXT message you an update, you can also track by viewing your order and clicking the track link.
If the postage company confirms to Travel Starter Limited that they have misplaced your tracked parcel Travel Starter NZ Limited will resend your order given the same product is available or refund if the same product is not available and claim for loss of goods on your behalf from the postal service.
International Postage
Travel Starter NZ Limited has a fixed International Postage Rate of $25.00 NZD per order placed and is sent via International AIR mail
EXTRA SERVICES
Tracked courier to Australia and rest of world is $99.00NZD (New Zealand Dollar) any over charging for post is calculated when dispatched, we will refund and over calculations.
International parcels are only partly tracked unless courier option is chosen and paid separate for. we do not take responsibility for lost packages once postal service has taken your parcel. unless tracing is paid for it is at purchaser risk.
If you require tracking on large store orders, please contact us for a quote.
Shipping insurance is available please contact us for a quote.
Returns Policy
we are sorry but Travel Starter NZ Limited cannot accept returns on our product for hygiene reasons, please choose wisely when shopping and read all the information available, we do our best to clearly explain and represent the products, we are open to any questions you would like to know about our products before purchasing, please email, subject title ''Enquiry'' to Audie at admin@travelstarter.nz